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Desktop App

Desktop

The following are the methods for searching restaurants which allow online booking:

Choose "Booking" among the 8 icons at the top right corner of the page

Go to "Advanced Search" and choose "Booking"

 

Also, restaurants who allow online booking will have the following information : 

App

The following are the methods for searching restaurants which allow online booking:

Choose "Booking" among the 8 icons at the top right corner of the page

Go to "Advanced Search" and choose "Booking"

 

Also, restaurants who allow online booking will have the following information : 

*The matching results shown on the photos are for reference only 
Desktop App

Desktop

Select your dining date, time 

 

Enter the restaurant page and select the dining time

 

"Book" with diner information after read the terms for booking

Confirmation page will be shown as below after booking successful

How to make booking? (APP)

  • Go "Table Booking" on OpenRice APP home page
  • Choose dining date, seats and time
  • Click related time slot on your decided restaurant page
  • Fill in the diner information and read the terms and conditions.
  • Confirmation page will be shown as below after booking successful
Desktop App

How to make booking with prepaid menu?(Desktop)

  • Select your prepaid menu
  • Click “Book Now”
  • Select your dining date, time, and number of seats and then click"Continue"
  • Check your selected dining date, time, and number of seats
  • Input the customer information and then click“Book and Pay”
  • Select your payment method and click“Pay for”
  • Confirmation page will be shown after successful payment

How to make booking with prepaid menu? (APP)

  • Select your prepaid menu
  • Click “Book Now”
  • Select your dining date, time, and number of seats and then click"Continue"
  • Check your selected dining date, time, and number of seats
  • Input the customer information and then click“Book and Pay”
  • Select your payment method and click“Pay”
  • Confirmation page will be shown after successful payment
Desktop App

*Please complete the cancel booking process 30 minutes earlier than the appointment.
*In the event that there has been accumulated 4 or more no-show records in your Account at the Channel for the last 6-month period, the account booking service could be terminated.

How to cancel booking?(Desktop)

  • Move the mouse to your icon, Select “My Booking”
  • Click “Cancel”
  • Click “Yes”
  • The booking has been cancelled

How to cancel booking? (APP)

  • Click “Me”
  • Click “Bookings”
  • Select the booking
  • Click “Cancel”
  • Click “Yes”
  • The booking has been cancelled

Generally, you can receive SMS text messages within 20 minutes when you verify your phone. Otherwise, please check whether the number you enter is correct or go to "Contact Us" to inform us.
Please note: every accounts can only receive a maximum number of 5 SMS verification codes in 30 days.

 

This might happened due to your previous registration with another email account. If you hope to reset your phone number in order to connect your existing email account, you can visit “Contact Us” and send us your request together with your phone number for us to follow.

 

Please visit “Contact Us” and pass us your email address and phone number for us to follow.

During booking, if you have any individual requests, you can state them under the column "Special Request" in the booking form. The restaurants will try to make the arrangements correspondingly. However, we regret that the restaurants may not be able to comply with all the special requests. 

Restaurant might ask you to make deposit due to the number of subscribers and date of your booking, when your booking is needed to be secured by deposit, we will transfer you to another web page for deposit payment.

If you are confirmed that you’ve attended that booking, deposit will be refunded back to your credit card. If you are absent from your booking, your deposit will be transferred to restaurant.

Yes, you can. You only have to fill in the customer name and phone number of the booking form. You can fill in your friend's name and his/her phone number (if applicable). Restaurants will receive your friend's information as well as your information in order to make the arrangement. 

Booking Offers Type
Desktop Mobile

There are 4 types of Booking Offers:

Desktop

Booking Offer

Some restaurants provide Special Booking Offer, such as free dish, discount off etc

Booking Points to Redeem Gifts

Log in to book and attend specific restaurants will earn you 30 booking points. Different gifts can be redeemed with your points.

Last-Minute Offer

There will be some Last-minute offers from restaurants. Hot deals you shall not miss!

Retention Offer

Some restaurants you have booked and attended before may provide retention offer, so you can enjoy again!

Mobile

Booking Offer

Some restaurants provide Special Booking Offer, such as free dish, discount off etc

Booking Points to Redeem Gifts

Log in to book and attend specific restaurants will earn you 30 booking points. Different gifts can be redeemed with your points.

Last-Minute Offer

There will be some Last-minute offers from restaurants. Hot deals you shall not miss!

Retention Offer

Some restaurants you have booked and attended before may provide retention offer, so you can enjoy again!

For OpenRice App version 5.8 or above
  • Please select restaurant and time slot for booking
  • Click "Enter Promo Code"
  • Click "Add Promo Code"
  • Insert the promo code and click "Apply"
  • The promo code has been applied on the order instantly

* Please update OpenRice App version to 5.13.0 or above

  • After selecting the dinning date, time and restaurant, choose the payment method
  • Click the payment offer for the offer details
  • Input the personal information and click "Book Now"
  • Booking success. Click"Pay with OpenRice Pay"When you take the check
  • Put you phone onto the QR Scanner, align code within frame to scan automatically
  • Check for the amount to pay, and select the payment methods and Click"Pay"afterward
  • Payment successful